Remove small to medium sized dents in your car's exterior!

Specials

BMW Ultimate Service

We design extraordinary cars. It only seems right to offer a service plan to match.

BMW offers a comprehensive suite of premium vehicle maintenance services for absolutely no cost: buy a BMW now and pay no maintenance costs for 4 years or 50,000 miles, whichever comes first.

Featuring the following services, BMW Ultimate Service lives up to its name:

• New Vehicle/SAV Limited Warranty: This warranty covers defects in materials or workmanship for the first four years or 50,000 miles, whichever comes first, so you can rest assured your BMW will perform as expected.
• BMW Maintenance Program: One of the most comprehensive maintenance programs in its class, covering all factory-recommended maintenance services during the New Vehicle/SAV Limited Warranty Coverage Period, as well as specific items that require replacement due to normal wear and tear, such as brake pads, brake discs and wiper blade inserts.
• Four years of the BMW Assist Safety Plan: Many 2007 and later models include a four-year, unlimited mileage subscription to the BMW Assist Safety Plan including TeleService, an exclusive BMW benefit which allows your vehicle to contact your BMW center directly when it needs service or maintenance.
• Unlimited-Mileage Roadside Assistance: Receive Roadside Assistance 24 hours a day, 365 days a year for the first four years of ownership, without any mileage limitation.

It's a service plan so advanced, it's even equipped with peace-of-mind. So while many car owners will incur from several hundred to over one thousand dollars of maintenance or repair costs during the first 4 years they own their vehicles, you pay nothing for the first 4 years or 50,000 miles.

After all, an Ultimate Driving Machine^® - and its driver - deserve nothing less than BMW Ultimate Service. 

RECENT CUSTOMER TESTIMONIALS

"Tack is a skillful yet fair salesman. He was more than willing to let me drive any car and even let me drive several more than once as I made my decision."


"Seriously, Adam excelled himself here and won me over. I was determined to get an Audi A5 convertible. Unbelievable persistance without being pushy, that's how you win customers."


"It was a pleasant, low pressure experience. Brett was was very informative, helpful, and pleasant to work with. Everyone was very responsive and helpful. I asked to drive three different cars and Brett was very informative each time. He helped be make the right choice for me. I really appreciated the fact that it did not take hours and hours to complete this process. It was quick and efficient. This is not a complaint, but my radio does not turn off automatically when I turn the car off. I probably just need to read the manual more closely :) Yes, Brett approached me, in person, at the dealership when I stopped by recently for some minor "instruction" on some of the car's features."

Recent satisfied customers!

"Mario Guglielmelli followed up with me over the phone the next day after the sale to make sure I was satisfied."

"Everyone was helpful and knowledgeable."

"Carmen was truly what customer service is about. Attentive, fun and really great to know. I have referred many of my friends from Northern California to your BMW Dealership because of my great experience. I talk about your customer service all the time."

"my friend Jamie and i had a STELLAR experience here! how I may ask is they were very attentive and helpful! even for a car that was several years old. they stayed there and helped him out."

"A long time ago, there was an adage created by the old Ford Motor Company: "Our customer satisfaction is job #1." I will say that your Chris Levy totally lived up to that mantra...and beyond. Please be certain to let Chris know as well as your owners, that he did a beyond amazing job! Thanks - see you next time!"

"I just bought a certified BMW from Mario Guglielmelli and it was the best experience I have ever had buying a car. He was sincere and very attentive to what I needed as my first car purchase. I was in and out of the dealership in less than two hours with a trade in. I highly recommend working with Mario and please tell him a happy buyer says hello!"

"Thank you for making the process so painless.
You were so professional and knowledgeable A joy to work with you again, as it was three years ago. All the best"     

Visit us today

Santa Monica BMW Reviews

"I have always had great service at Santa Monica BMW. Everyone is very nice. Your shuttle driver's have always been very nice. Couldn't ask for more. Thanks again."

"I have been to many other BMW dealer service departments, and SM BMW is one of the best experiences I have had to date."

Santa Monica BMW Reviews

"I leased a car from your dealership today thanks to Carmen. Had to mention what a pleasure it was working with Carmen. She was not over the top like the other dealership salespeople. She was just the right amount of nudge in a non-annoying fashion. She looked great - stylish and professional and always appeared calm while getting the job done. She was knowledgeable about the product line and always accessible. I will definitely refer prospective buyers to Carmen. Also loved Lance! Thanks for a great experience!"

"Thank you for the professional and informative manner in which you assisted me in purchasing the new 328i.  You are an excellent representative of a fine organization, and I look forward to continuing my relationship with Charles, you, and your colleagues at Santa Monica BMW. Best wishes for the holidays. P.S.  Thanks for the call about the garage door opener."

"Your staff, Mr. Charles Hicks and Mr. Scott Jones are an asset to your dealership.  Such nice and attentive people should be cloned and placed in every corner of your dealership. If they ever leave I won't go back!"

Santa Monica BMW Reviews

"Thank you Hans. It's always a pleasure to see you. From our first lease, you have always made the car puchase experience something to look forward to rather than something to dread, which had practically always been my experience. That's why we keep coming back and why I shamelessly recommend you to everyone I know who's looking for a new car. Thank you again and the much success to you in your new position."

"This is my seventh lease with BMW and this has been by far ---light years ahead --- the best and most memorable experience. Lorelei is at the top of her game - her knowledge, professionalism and positive energy is in a league of its own. She will handle all my BMW needs going forward regardless where we reside. I wish that you and BMW take great care of her - otherwise, I may steal her one day. All the best."

"I really like the car, and I thank you, again for your very thorough and professional way of doing business!"

"Continue with your trend of trying to raise your level of service at Santa Monica BMW….with today's world of online reviews, (Yelp, Yahoo, etc.) your business can't afford being second tier, especially when you dealership is selling a higher end product with clientele who expects higher end attention and service."

"After three BMW's, I find that the staff at Santa Monica BMW is far more friendly an dhelpful than Southbay BMW, Beverly Hills BMW, Nick Alexendar BMW, Center BMW, and Pacific BMW, all of which I have been to and will not go to again unless I absolutely have to."

"This was my first time to Santa Monica BMW. I have been using Beverly Hills BMW in the past.  I have been using Beverly Hills BMW in the past. I was really happy with my experience. Charles, my service rep, was quick and to the point. Called me to let me know the status of my car and gave me a realistic estimate on when it would be finished. I have already told a couple of my friends who also own a bMW to go there. I have always heard that the sales staff at this dealership was not the greatest. A friend of mine in particular had a real bad experience. As a result, I have always hesitated in going there. I can say that after this, I will definitely use the service department again. They were just stellar."

"I think Sven Larsen is a real assset to Santa Monica BMW. I also think that Jason Schimmel has a bright future with the dealership. He treats his customer with respect and is very professional in his dealings with customer. I was very impressed by the professionalism and behavior of both the CPO manager Sven Larsen and my sales person Jason Schimmel. Both of these gentlemen were very straighforward and decent. There was no excessive haggling and they went out of their ways to make the whole buying experience as smooth as possible."

"Alicia was the best service rep I've ever dealt with. She was knowledgable, quick, considerate, smart and thorough. She even had the car parked for the quickest, safest exit from the dealership. Truly top notch."

"Hans is by far one of the truly EXCEPTIONAL Sales agent that I have known for now for over 5 years and who I purchased my first SM BMW CPO with…"

"This is my 2nd CPO SM BMW purchase - what can you offer me if I come back again in the future for my 3rd? *After taking ownership Alfredo Medino told me he was new to SMBMW and still learning. This blew me away because I wanted to suggest to management that he was working below his means and should be promoted - I will easily come back to SMBMW for my 3rd purchase if Alfredo is still there and he will work with me again....this goes for Ben as well!!"

"Our sales person (I'm sorry I can't think of his name, perhaps it was Malcom?) was quite wonderful. He was attentive to me and my young adult son with the right amount of concern for both our needs. He gave my son his direct cell phone number and told him to call anytime of day or night if he needed anything, quite extraordinary!"

"Mike Potter, my salesman, was exceptional. He is a true gentleman who put me & my wife at east. He is a wonderful, kind counterpoint to every bad thing that can be said about sterotypical car salesmen. And Henry, our finance guy, was so great."

"SM BMW was very kind and all staff helpful and answered any questions I had! I drove away in my new BMW excited !!! I love my new car. I had a wonderful experience with Santa Monica BMW. I have had 3 previouos BMW's and loved all three-past cars. I am so thrilled about my new BMW, and the sales staff and financial services department at SM BMW were very kind and made my experience wonderful. I would recommend SM BMW !"

"I was able to negotiate the price over the phone. That made it worth the trip to Santa Monica from Temecula. Also we got a better interest rate than another dealer"

"Hans is the best!! His "non-salesman" approach puts you at ease and makes the whole expierience easy."

"I have now leased three cars from SM BMW, dealing with Hans each time. I got competitive price info from a couple of other sources but I strongly preferred to stick with Hans, because of the relationship we have built up over the years -- he is amazing."

"There was a snag with the title release which was out of SMBMW's control and SMBMW provided a new loaner car. Richard worked hard to make a deal and was straight forward in his approach. This was a good experience and we would return for a car in the future."

"My first BMW purchase and it was a truly wonderful experience all around. Hans and the team were a pleasure to work with and I've already recommended them to friends."

"Great buying(leasing) experience from Santa Monica BMW. Much better than what I experienced at another BMW dealership back in 2006 when we bought our other vehicle. Hans Dakhlia did a great job during the whole process of leasing the vehicle, from the initial phone conversation to the delivery of the vehicle."

"I will say that this Santa Monica BMW was much better than the one on Santa Monica Blvd and Sawtelle which is where I bought my first BMW. That other one was full of very unsavory people who were inappropriate when I'd come in for service with the car I had bought there. So given how awful the other dealer is, the one I just dealt with was a dream. I liked my sales guy Adam much better than the Toyota guys where I bought my Prius 2 years ago."

"The dealership has a terrible reputation on the internet but it was my wonderful sales person that really worked out a deal for me that changed my mind. He is a strong asset. I had been there before and never really got much attention from the others."

Customer Testimonials

"The most pleasant experience I had since I own a BMW. My car was due to service so I took it to SMBMW and I was amazed by the courtesy and professionalism with which I was treated. My service advisor Matthias (call him the Austrian) took care of me and my car, that gave me the feeling I belong to his family. He explained to me in a manner so I could actually understand what was wrong with my BMW and what needs to be fixed. He was efficient and courteous in a way that made a miserable morning, into a pleasant experience. This guy is something else!!! When it comes to cars, I would say there is nothing he doesn't know about them and !!!!! he has an understanding, that you don't have the best time when you have to take your beamer to the garage. He even mastered to explain the problem that I had in terms I could understand. My car was finished right on time, as promised and clean. I got walked to the cashier by the "Austrian" and I felt really comfortable to be in the presence of this gentleman. This is a total different SMBMW as experienced in previous visits. If you ever have to go to a BMW dealership I can only recommend to visit SMBMW and make sure you ask for Matthias or the "Austrian" when you make your appointment. You will be amazed I can assure you. Just as I was leaving I remembered I want to pair my Bluetooth Mobil with my beamer, which is not always the easiest procedure, Matthias observed that I was somehow struggling so he came out to the sidewalk asked if I needed some assistance and did the whole procedure for me at no cost plus he explained to me how to do this so that I am now able to do it myself should I ever have to. As I offered him a tip he declined with a smile and the words "no need for that, a thank you is more than enough" Go there ask for Matthias and your day will be this little bit "

"This is my third auto with you folks… I've never been a repeat lessor or buyer when looking for a car. I'd always dreaded the task. Your team, your people have consistently been king, encouraging, helpful, informative and friendly in a truly human way. This is a trait that we work for in the business I'm in... BMW Santa Monica is a team of true professionals. People who care for their clients and connect with people. You all should be proud."

"I have been dealing with Beverly Hills BMW and feel that the service at Santa Monica BMW is far superior. I am glad to have changed agencies."

"Do whatever it takes to keep Michael Fernandes! He's the best car salesperson I've ever interacted with. He understands both cars and people and knows that creating a relationship is what sells the car. Michael Fernandes is the perfect Sales Advisor. He's knowledgeable and a great communicator. Very service oriented. He made the whole experience a pleasure! Everyone I interacted with genuinely seemed to want to help me get the car I'd be happy with. Could not have been smoother. Michael was willing to spend as much time as I needed to understand the features of my car and to get it set up to suit my needs. Santa Monica BMW is a beautiful place! Very comfortable and pleasant surroundings. Whoever takes care of your plants does a marvelous job. Michael called within 3 days to make sure I was happy with the car and to see if I had any further questions."