"Great buying(leasing) experience from Santa Monica BMW. Much better than what I experienced at another BMW dealership back in 2006 when we bought our other vehicle. Hans Dakhlia did a great job during the whole process of leasing the vehicle, from the initial phone conversation to the delivery of the vehicle."

"I will say that this Santa Monica BMW was much better than the one on Santa Monica Blvd and Sawtelle which is where I bought my first BMW. That other one was full of very unsavory people who were inappropriate when I'd come in for service with the car I had bought there. So given how awful the other dealer is, the one I just dealt with was a dream. I liked my sales guy Adam much better than the Toyota guys where I bought my Prius 2 years ago."

"The dealership has a terrible reputation on the internet but it was my wonderful sales person that really worked out a deal for me that changed my mind. He is a strong asset. I had been there before and never really got much attention from the others."