"Hans is by far one of the truly EXCEPTIONAL Sales agent that I have known for now for over 5 years and who I purchased my first SM BMW CPO with…"

"This is my 2nd CPO SM BMW purchase - what can you offer me if I come back again in the future for my 3rd? *After taking ownership Alfredo Medino told me he was new to SMBMW and still learning. This blew me away because I wanted to suggest to management that he was working below his means and should be promoted - I will easily come back to SMBMW for my 3rd purchase if Alfredo is still there and he will work with me again....this goes for Ben as well!!"

"Our sales person (I'm sorry I can't think of his name, perhaps it was Malcom?) was quite wonderful. He was attentive to me and my young adult son with the right amount of concern for both our needs. He gave my son his direct cell phone number and told him to call anytime of day or night if he needed anything, quite extraordinary!"