"I have always had great service at Santa Monica BMW. Everyone is very nice. Your shuttle driver's have always been very nice. Couldn't ask for more. Thanks again."
"I have been to many other BMW dealer service departments, and SM BMW is one of the best experiences I have had to date."
Wednesday, January 12, 2011
Thursday, January 6, 2011
Santa Monica BMW Reviews
"I leased a car from your dealership today thanks to Carmen. Had to mention what a pleasure it was working with Carmen. She was not over the top like the other dealership salespeople. She was just the right amount of nudge in a non-annoying fashion. She looked great - stylish and professional and always appeared calm while getting the job done. She was knowledgeable about the product line and always accessible. I will definitely refer prospective buyers to Carmen. Also loved Lance! Thanks for a great experience!"
"Thank you for the professional and informative manner in which you assisted me in purchasing the new 328i. You are an excellent representative of a fine organization, and I look forward to continuing my relationship with Charles, you, and your colleagues at Santa Monica BMW. Best wishes for the holidays. P.S. Thanks for the call about the garage door opener."
"Your staff, Mr. Charles Hicks and Mr. Scott Jones are an asset to your dealership. Such nice and attentive people should be cloned and placed in every corner of your dealership. If they ever leave I won't go back!"
"Thank you for the professional and informative manner in which you assisted me in purchasing the new 328i. You are an excellent representative of a fine organization, and I look forward to continuing my relationship with Charles, you, and your colleagues at Santa Monica BMW. Best wishes for the holidays. P.S. Thanks for the call about the garage door opener."
"Your staff, Mr. Charles Hicks and Mr. Scott Jones are an asset to your dealership. Such nice and attentive people should be cloned and placed in every corner of your dealership. If they ever leave I won't go back!"
Santa Monica BMW Reviews
"Thank you Hans. It's always a pleasure to see you. From our first lease, you have always made the car puchase experience something to look forward to rather than something to dread, which had practically always been my experience. That's why we keep coming back and why I shamelessly recommend you to everyone I know who's looking for a new car. Thank you again and the much success to you in your new position."
"This is my seventh lease with BMW and this has been by far ---light years ahead --- the best and most memorable experience. Lorelei is at the top of her game - her knowledge, professionalism and positive energy is in a league of its own. She will handle all my BMW needs going forward regardless where we reside. I wish that you and BMW take great care of her - otherwise, I may steal her one day. All the best."
"I really like the car, and I thank you, again for your very thorough and professional way of doing business!"
"Continue with your trend of trying to raise your level of service at Santa Monica BMW….with today's world of online reviews, (Yelp, Yahoo, etc.) your business can't afford being second tier, especially when you dealership is selling a higher end product with clientele who expects higher end attention and service."
"This is my seventh lease with BMW and this has been by far ---light years ahead --- the best and most memorable experience. Lorelei is at the top of her game - her knowledge, professionalism and positive energy is in a league of its own. She will handle all my BMW needs going forward regardless where we reside. I wish that you and BMW take great care of her - otherwise, I may steal her one day. All the best."
"I really like the car, and I thank you, again for your very thorough and professional way of doing business!"
"Continue with your trend of trying to raise your level of service at Santa Monica BMW….with today's world of online reviews, (Yelp, Yahoo, etc.) your business can't afford being second tier, especially when you dealership is selling a higher end product with clientele who expects higher end attention and service."
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