Remove small to medium sized dents in your car's exterior!
Santa Monica BMW
Santa Monica BMW 1127 Santa Monica Boulevard, Santa Monica, California 90401 (310) 829-3535
Thursday, June 21, 2012
Friday, February 24, 2012
BMW Ultimate Service
We design extraordinary cars. It only seems right to offer a service plan to match.
BMW offers a comprehensive suite of premium vehicle maintenance services for absolutely no cost: buy a BMW now and pay no maintenance costs for 4 years or 50,000 miles, whichever comes first.
Featuring the following services, BMW Ultimate Service lives up to its name:
After all, an Ultimate Driving Machine® - and its driver - deserve nothing less than BMW Ultimate Service.
Featuring the following services, BMW Ultimate Service lives up to its name:
- New Vehicle/SAV Limited Warranty: This warranty covers defects in materials or workmanship for the first four years or 50,000 miles, whichever comes first, so you can rest assured your BMW will perform as expected.
- BMW Maintenance Program: One of the most comprehensive maintenance programs in its class, covering all factory-recommended maintenance services during the New Vehicle/SAV Limited Warranty Coverage Period, as well as specific items that require replacement due to normal wear and tear, such as brake pads, brake discs and wiper blade inserts.
- Four years of the BMW Assist Safety Plan: Many 2007 and later models include a four-year, unlimited mileage subscription to the BMW Assist Safety Plan including TeleService, an exclusive BMW benefit which allows your vehicle to contact your BMW center directly when it needs service or maintenance.
- Unlimited-Mileage Roadside Assistance: Receive Roadside Assistance 24 hours a day, 365 days a year for the first four years of ownership, without any mileage limitation.
After all, an Ultimate Driving Machine® - and its driver - deserve nothing less than BMW Ultimate Service.
Monday, November 21, 2011
RECENT CUSTOMER TESTIMONIALS
"Tack is a skillful yet fair salesman. He was more than willing to let me drive any car and even let me drive several more than once as I made my decision."
"Seriously, Adam excelled himself here and won me over. I was determined to get an Audi A5 convertible. Unbelievable persistance without being pushy, that's how you win customers."
"It was a pleasant, low pressure experience. Brett was was very informative, helpful, and pleasant to work with. Everyone was very responsive and helpful. I asked to drive three different cars and Brett was very informative each time. He helped be make the right choice for me. I really appreciated the fact that it did not take hours and hours to complete this process. It was quick and efficient. This is not a complaint, but my radio does not turn off automatically when I turn the car off. I probably just need to read the manual more closely :) Yes, Brett approached me, in person, at the dealership when I stopped by recently for some minor "instruction" on some of the car's features."
"Seriously, Adam excelled himself here and won me over. I was determined to get an Audi A5 convertible. Unbelievable persistance without being pushy, that's how you win customers."
"It was a pleasant, low pressure experience. Brett was was very informative, helpful, and pleasant to work with. Everyone was very responsive and helpful. I asked to drive three different cars and Brett was very informative each time. He helped be make the right choice for me. I really appreciated the fact that it did not take hours and hours to complete this process. It was quick and efficient. This is not a complaint, but my radio does not turn off automatically when I turn the car off. I probably just need to read the manual more closely :) Yes, Brett approached me, in person, at the dealership when I stopped by recently for some minor "instruction" on some of the car's features."
Wednesday, October 19, 2011
Thursday, September 29, 2011
Recent satisfied customers!
"Mario Guglielmelli followed up with me over the phone the next day after the sale to make sure I was satisfied."
"Everyone was helpful and knowledgeable."
"Carmen was truly what customer service is about. Attentive, fun and really great to know. I have referred many of my friends from Northern California to your BMW Dealership because of my great experience. I talk about your customer service all the time."
"my friend Jamie and i had a STELLAR experience here! how I may ask is they were very attentive and helpful! even for a car that was several years old. they stayed there and helped him out."
"A long time ago, there was an adage created by the old Ford Motor Company: "Our customer satisfaction is job #1." I will say that your Chris Levy totally lived up to that mantra...and beyond. Please be certain to let Chris know as well as your owners, that he did a beyond amazing job! Thanks - see you next time!"
"I just bought a certified BMW from Mario Guglielmelli and it was the best experience I have ever had buying a car. He was sincere and very attentive to what I needed as my first car purchase. I was in and out of the dealership in less than two hours with a trade in. I highly recommend working with Mario and please tell him a happy buyer says hello!"
You were so professional and knowledgeable A joy to work with you again, as it was three years ago. All the best"
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